Returning to face-to-face delivery from Monday 8 March 2021 - View Document

UPDATE 04/01/2021 - Please read our latest guidance for all learners, customers and parents here - View Document

Lateral Flow Test Update for Learners - View Document

UPDATE 31st DECEMBER 2020 - Dear Learner. Based on the latest government guidance, Gloucestershire has now gone into Tier 4 and we have been advised to phase our learners return to training in line with this guidance. You are due in to sessions on Monday but please do not attend centres until we confirm the next steps for your timetable which will also include working from home virtually. We will be in contact with you regularly to update on your learning timetable shortly but for now please stay home and safe. Thank you. Prospect Training Services.

UPDATE DECEMBER 2020 - For parents of students on Illumin8 programe - View Document

and for parents for student on all other programme's please click here - View Document

UPDATE 5TH NOVEMBER 2020 - Please read our latest guidance here - View Document

UPDATE August 2020 - View Document

Following the UK Government announcements and release of the numerous guidance documents that followed, PTS has conducted a Critical Response Team led (virtual) Senior Management Meeting to review how we are performing under the lockdown control measures.

How best to move forward under the latest government guidance for phased return to work and learner education needs was a key part of the review (along with various what if, and or buts scenarios). It is critical that we maintain the safety of staff and learner/customer in a controlled manner as lockdown is gradually released. With this in mind, and the current uncertainty surrounding the phased steps forward, we have concluded that it remains too early to relax the PTS Covid-19 controls we have in place and see no option but to:

  • Make the decision to postpone a full return to normal working arrangements until government & Public Heath England guidelines advice and the national Covid-19 climate is safer to relax these measures.
  • To maintain the effective working from home and distance learning measures we have put in place that help us eliminate or minimise risk from virus infection

In the meantime, to eliminate where possible or minimise risk from Covid-19, please continue to follow the PTS Covid-19 risk assessment controls to:

1.Comply with government & Public Health England lockdown advice and instructions

2.Reduce risk to staff from commuting and mixing at work

3.Reduce risk to learners/customers from commuting, mixing at tuition attendance

4.Reduce risk of introducing/spreading Covid-19 virus into PTS centres/buildings and infecting each other.

Please remember to always follow government and NHS advice

Best wishes,

Louise Pinnell - Managing Director

Coronavirus Update to our learners – 12th June 2020

You will know that the Government has recently announced that from 15th June, post 16 providers can invite certain learners back into centre for some face-to-face support with their tutors.

The key points from the Post 16 guidance are as follows:

  • Post 16 Providers should plan on the basis that from the week commencing 15 June, they can invite identified learners back into centre for some face-to-face support with their tutors.
  • Post 16 Providers should offer this face-to-face support to supplement the remote education of learners, which should remain the predominant mode of education.
  • Post 16 Providers should aim to practise social distancing in line with the measures the government is asking everyone to adopt in public and in workplaces, including keeping learners 2 metres apart from each other where possible.
  • Ensuring sufficient distance between learners is likely to mean classes are no more than half their usual size.
  • Mixing between different groups of learners should be kept to a minimum.
  • Within the guidance above, post 16 Providers have the flexibility to implement face-to-face support for learners in the way that best suits their circumstances.

The aim of this face-to-face contact is to supplement the remote education of the learners. We have therefore been working on a plan for our provision. We feel it meets the Government’s aims, will be purposeful for staff and learners and most importantly can be implemented safely.

The attached letter provides an update on our plans to return to face to face training delivery for our Study Programme & Traineeship Learners. The letter covers key areas that have been considered including:

  • Our Plan – overview
  • Transport to centre arrangements
  • In centre plan
  • Risk Assessment
  • Guidance for learners
  • Next Steps

We have ensured our plan is in line with up to date Government guidance and protocols.

Yours faithfully,

Louise Pinnell

Managing Director.

Coronavirus - Letter to Parent Carer re F2F Delivery View Document

For more in-depth information click here



reviewed 22/6/20

Since the lockdown was announced in March we have been monitoring the COVID-19 pandemic daily and have responded to all government advice. Our number one priority and guiding principle to all our decisions has been to safeguard the health and wellbeing of all our staff, our learners, customers and visitors.

Lockdown is being slowly eased and new guidance has been issued to ensure safety in the workplace. Since March 25th all PTS centres have remained closed during lockdown with staff and learners/customers working from home as the Government needed us to continue providing our essential service. Having read the latest guidance we can confirm that we are a COVID-19 Secure business and have signed the COVID-19 Secure declaration

See our COVID-19 Secure declaration here View Document

Statement from the Managing Director Centre closures from 25th March 2020

Following the recent announcements made by the government, I must update you on further changes and measures we must put in place to protect the well-being and safety of everybody in the PTS community.

It is with great sadness that all sites will be closed to all learners from Wednesday 25 March 2020. This follows discussions and agreements with the parents/carers of vulnerable students and the local authority; I assure you that appropriate arrangements have been made for these students.

These are indeed exceptional circumstances and I would like to thank all of my staff who have been working tirelessly behind the scenes to respond to the latest educational policy changes, and continue to prepare online material and resources for our learners and apprenticeship assessments. They will continue to deliver online training and support going forward.

Assessment of students and qualifications

We will continue to support learners to both complete their qualifications and it is important that all learners keep up to date with their studies. Learners are asked to keep communicating with their tutors and Learner Services Team.

Whilst the Government have set out plans to determine GCSE, there have been no announcements yet about the many other types of qualifications.

It is important that you continue to complete the assigned work set in order to successfully achieve your qualifications and get the best grades you can for your continued progress.

Suspected cases of Coronavirus

Lastly, if you are unable to study because you are unwell or showing symptoms please continue to contact AND your Course Tutor.

We are here to support you

I understand these are very difficult and anxious times for everyone, and urge you to stay home and keep safe, and to relieve the burden on the emergency services.

My staff will support as much as they can – if you have any concerns please email your tutor in the first instance, or and we will do our best to support you.


Kate Whereat is the Designated Safeguarding Lead for PTS to report any safeguarding concerns or to access support please contact:

Tel: 07515 596957


We will provide further updates as we get them through our website.

We do look forward to welcoming our learners back to our Centres as soon as we can. In the meantime, stay home and stay safe.

Best wishes,

Louise Pinnell

Managing Director

Statement from the Managing Director

The Government announced that in the light of the Coronavirus outbreak that Independent Training Providers would close to most learners on 20th March; and that external examinations such as GCSEs will not take place this academic year. We have not yet received the details of how this assessment will take place yet.

The information below is based on our current understanding of the position which is subject to change so please continue to check.

Our centres will be closed to all learners with effect from 5pm on Friday 20th March.

We will continue to support learners to complete their courses where possible. Learners will study from home from Monday 23 March supported by tutors.

Parents and Guardians

As you will understand, we are having to deal with a rapidly evolving situation and I think it is important to communicate as openly and transparently as possible.

This is to inform you of our current plans to support you over the forthcoming weeks as we act upon the Government advice.

Learners will not be expected to attend lessons in PTS with the exception of those identified as vulnerable learners.As per the Government guidance we will be making arrangements for vulnerable learners as defined by the Government and for sons/daughters of key workers.Please see the Government announcement for key workers / sectors whose work is critical to the COVID19 response here. We will be in contact with those learners separately with details of the provision.

The Government has not specified any time frames for the closures so we will be in touch via the website or emails with updates and/or any significant changes.

Until there are any decisions finalised in relation to exams learners should follow the advice below:

Exams: We will continue to be guided by the Department of Education and the Exam Boards. We will share this information as it is confirmed

We have been asking that learners have checked their own "home study preparedness" making sure that they can access learning, teaching and assessment materials remotely. This includes checking they have access to an internet-enabled device and reliable internet in your home environment.

We are also suspending all work experience and block week activity.

Thank you for your understanding of this situation. Please visit our website for updates.

For those in receipt of a bursary or free school meals, we will continue to provide support to assist in continuing learning. As travel to our sites will not be necessary, the travel bursary will not be paid during this time. Should you wish to appeal for further support, please contact your Sarah Rattenbury on

Please see the links or information below for the relevant Coronavirus Guidance for you:

•Employers - Please see below.

•Apprentices – Your assessor will be in touch with the next steps in your programme.

Where to find the latest Government updates

Updates on COVID-19Updates on COVID-19

We will be writing to learners, parents and employers directly with more details as soon as we have them.

Louise Pinnell

Managing Director

Coronavirus Guidance: Apprentice Employers

20 MARCH 2020

Dear Employer,

Following the announcements by the Government, PTS will be closed to all learners, including apprentices for face to face delivery of courses from 5pm Friday 20 March 2020.

Apprenticeship programmes have not ended and onsite delivery and assessment will continue either remotely or face to face. We will continue to support apprentices to complete their qualifications and will keep you updated if there are any changes to assessment methods once confirmed by the Government.

I want to assure you that whilst the PTS buildings are closed for access to learners from Monday, we are very much still open for learning, and will continue to provide full teaching support via online, email and telephone.

The arrangements are:

    Apprentices will study via online resources or working towards assessments instead of coming into centres from Monday 23 March (unless contacted separately) and will be supported by assessors and trainers
    PTS staff will communicate expectations to learners and will be available by email to answer any questions the apprentice may have
    Apprentices should continue to record their 20% Off the Job hours and 12 weekly reviews with Assessors will continue as planned
    On site assessment and delivery will continue and we will liaise closely with you and your employee to arrange visits and if appropriate this may be undertaken remotely

The Government has not specified any time frames for the closures, but we will contact you immediately the situation changes.

The Government has not detailed how different qualifications might now be assessed. For some there may be no change.

It is important that apprentices keep up to date with their studies and assignments, so they must complete any activities set by PTS staff and engage in any classes or support being set by assessors, including English and maths. We have asked them to stay in contact with assessors by email or telephone. The Government have been clear that whilst schools and colleges are closed learning must continue.

We do appreciate many employers are in the midst of setting up working from home policies for staff, and in this case apprentices must abide by their employer's instructions. We will continue to support them whether they are in their home or work environment.

Thank you for your understanding of this situation and please visit the PTS website for updates or contact us if you have any questions.

You can view our PTS Safeguarding Vulnerable Groups Policy - Annexe F COVID-19 here - View Document

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